Cadino Terms and Conditions — Know Your Rights and Responsibilities

1. General Rules & Eligibility

Welcome to Cadino. Before using this platform, you must read and agree to our Terms and Conditions in full. If you use any Cadino service — including creating an account, playing games, making a deposit, or withdrawing funds — you are considered to have accepted all of these terms.

Cadino is an online gaming platform designed specifically for users in Bangladesh. We are committed to providing a safe, transparent, and responsible gaming experience. By using this service, you take on certain responsibilities and obligations as outlined in this document.

Cadino reserves the right to update or modify these Terms and Conditions at any time. When changes are made, a notice will be displayed on the platform and sent to you by email. It is your responsibility to review this page regularly.

1.1 Purpose of the Platform

Cadino is primarily built for entertainment. Gaming here is considered a leisure activity. We promote responsible gaming and remain mindful that it should never cause financial or psychological harm to anyone.

1.2 Legal Compliance

Cadino operates under a license issued by an international gaming authority. If you access Cadino from a country or region where online gaming is prohibited or restricted, you do so entirely at your own risk. Cadino accepts no liability for any legal consequences that may arise.

2. Account Registration & Verification

To create an account on Cadino, you must provide accurate and complete information. Providing incorrect or false information may result in your account being suspended or terminated.

2.1 Registration Eligibility

• Age: You must be at least 18 years old.
• Identity: A valid national ID card, passport, or driving license is required.
• One account: Each individual is permitted only one Cadino account. Creating multiple accounts is strictly prohibited.
• Accuracy of information: Your name, address, and contact details must be accurate and up to date.

2.2 KYC (Know Your Customer) Process

Cadino follows a KYC process to verify your account. You may be asked to submit documents at the time of your first major withdrawal or if any suspicious activity is detected:

• Scanned copy of ID document (NID, Passport)
• Proof of address (utility bill, bank statement)
• Proof of payment method (bank account, mobile banking number)

Withdrawal requests will not be processed until KYC verification is complete. Document reviews are typically completed within 24–48 hours.

2.3 Account Security

It is your responsibility to keep your account login credentials (username and password) strictly confidential. Do not share them with anyone. You are fully responsible for all activity that takes place on your account.

We recommend enabling two-factor authentication (2FA) to keep your account more secure.

3. Deposit & Withdrawal Policy

Deposits and withdrawals on Cadino are transparent and secure. However, certain rules and conditions must be followed.

3.1 Deposit Policy

• Minimum deposit: BDT 500
• Maximum deposit: BDT 100,000 per transaction
• Deposit methods: mobile banking, bank transfer, e-wallet, crypto
• Cadino does not charge any deposit fees; however, fees from your payment provider may apply.

3.2 Withdrawal Policy

• Minimum withdrawal: BDT 1,000
• Maximum withdrawal: BDT 500,000 per day
• Withdrawal processing time: 1–24 hours (when KYC is complete)
• Before making a withdrawal, you must wager an amount equal to your total deposit (in accordance with Anti-Money Laundering rules).

3.3 Withdrawing Bonus & Promotional Funds

Bonus funds cannot be withdrawn directly. To withdraw bonus winnings, you must meet the wagering requirement (typically 30x to 50x). Each bonus has its own terms and conditions, which are clearly stated on the promotions page.

4. Gaming Rules & Fairness

All games on Cadino are powered by RNG (Random Number Generator) technology, certified by an independent third party. Every game outcome is completely random and fair.

4.1 Prohibited Activities

If any of the following activities are detected, the account will be terminated and the balance forfeited:

• Using bots or automated software to play games
• Coordinating with others to abuse bonuses
• Creating multiple accounts
• Card counting or any other fraudulent method
• Using another person's payment method or identity

4.2 Game Result Verification

The result of every game is saved in your game history. You can check your bets, wins, losses, and transactions at any time. If a dispute arises, please contact the support team.

4.3 Responsible Gaming

Cadino supports responsible gaming. You can set daily, weekly, or monthly deposit limits from your account settings. A Self-exclusion option is also available:

• Self-exclusion for 24 hours, 7 days, 30 days, or 6 months
• Option to permanently close your account
• Helpline numbers and support organizations for problem gambling assistance

5. Bonuses & Promotional Offers

Cadino regularly offers bonuses and promotional deals. Each bonus comes with its own terms. Please read the terms carefully before claiming any bonus.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit. To withdraw this bonus, a 35x wagering requirement must be met.

5.2 Bonus Abuse

Bonuses are intended for personal entertainment only. If bonus hunting, syndicate play, or any form of abuse is detected, the bonus and any associated winnings will be forfeited.

5.3 Wagering Requirements

Wagering requirements vary by bonus. For example, if you receive a BDT 1,000 bonus with a 35x wagering requirement, you will need to wager a total of BDT 35,000.

6. Privacy & Data Protection

Cadino keeps your personal information strictly confidential. We use SSL 256-bit encryption and never share your data with third parties.

For more details, please visit our Privacy Policy read it.

7. Limitation of Liability

Cadino makes every effort to provide a safe and reliable service. However, Cadino is not liable in the following circumstances:

• Technical errors, server downtime, or internet connectivity issues
• Issues with your own device or software
• Delays caused by third-party payment providers
• Issues arising from violations of local laws or regulations

In the event of any dispute, Cadino's decision will be considered final.

8. Account Suspension & Termination

Cadino reserves the right to suspend or terminate your account at any time for the following reasons:

• Violation of Terms and Conditions
• Fraudulent activity or abuse
• Providing false information
• Operating multiple accounts
• Violation of Anti-Money Laundering rules

If an account is terminated, Cadino will decide whether to return the balance based on the nature of the violation.

9. Dispute Resolution

If you have a dispute with Cadino, please contact our support team first. We will review your complaint within 48 hours.

If you are not satisfied with the support team's decision, you may escalate your complaint to a third-party mediator. Cadino operates under an international gaming regulatory authority.

10. Final Provisions

These Terms and Conditions constitute the entire agreement between Cadino and its users. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Cadino reserves the right to update these Terms and Conditions at any time. We will provide 7 days' notice before any changes take effect.

If you have any questions or issues, please contact our support team: support@cadino.net